Managed Services via Cloud Prove Beneficial for VARs and Their CustomersFast, reliable and secure WiFi access to multiple user groups is becoming a standard expectation for organizations of all types and sizes. However, it is a challenge for small and mid-size organizations in particular, who have multiple locations but usually lack the dedicated IT resources on-site to manage, optimize and troubleshoot their wireless network.
Because location-heavy and IT resource-lite organizations struggle to provide optimal WiFi access they are looking to outsource their IT and therefore exploring a subscription based, as-a-service OpEx model for hardware and software.
For Value Added Resellers (VARs) this is a prime opportunity to add managed services to their portfolio. Cloud Wi-Fi as-a-Service is a desirable offering especially for organizations that struggle to meet the Wi-Fi expectations of their employees and customers across multiple locations.
Discover how one customer improved productivity using
Wi-Fi as a Service with Proactive AI
Customer: Global Staffing Agency with 500 locations in the U.S.
Pain: Growing Wi-Fi trouble tickets and the need for on-site support needs putting a strain on limited IT resources
- Switch to 100% OpEx for harware, software and support
- Gain secure cloud access with 24/7 monitoring and continuous up-time
- Engage in easy installation, management and hassle-free upgrades or refreshes
- Implement proactive alerts of network issues before they occur
- 24/7 visibility and trouble shooting across all locations increased productivity
- Nearly 81% of Wi-Fi performance and connectivity issues automatically identified and corrected
- Improved Wi-Fi signal and throughput improvement of 47Mbps per auto-correction.
- All branch locations receive drop-ship of the Access Point inventory to proactively manage costs
Interested in more use cases?
Contact your Tech Data Client Executive or the Mobility Team at MobilitySBU@techdata.com to take the next step.
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AccessEMM™ portfolio of managed services includes:
©2018 Tech Data Corp. All rights reserved